Responsible Gambling
1. Our Commitment to Responsible Gambling
We recognize the importance of providing a secure and controlled environment for gambling activities. Our practices are designed to promote fair play, prevent compulsive gambling, and support those who may need assistance.
2. Understanding Responsible Gambling
Responsible gambling means making informed decisions about how to participate in gambling activities, including:
- Setting Limits: Establishing personal limits for time and money spent.
- Maintaining Control: Knowing when to stop and recognizing that gambling is a form of entertainment, not a way to earn money.
- Playing for Fun: Keeping gambling as a leisure activity and not a necessity.
3. Tips for Gambling Responsibly
To help you stay in control, consider the following tips:
- Set a Budget: Determine an affordable amount to gamble with and stick to it.
- Avoid Chasing Losses: Don’t try to win back money you’ve lost; this can lead to more losses.
- Take Breaks: Avoid extended gambling sessions by taking frequent breaks.
- Balance with Other Activities: Make time for other hobbies and social activities.
4. Recognizing Problem Gambling
Signs of a gambling problem can include:
- Gambling more frequently or for longer periods than intended.
- Lying to friends or family about gambling habits.
- Relying on gambling to cope with stress or other issues.
- Experiencing financial difficulties due to gambling.
If you or someone you know is showing any of these signs, it may be time to seek help.
5. Self-Exclusion and Support Options
We offer self-exclusion options for customers who need to take a break from gambling. Self-exclusion is a way to voluntarily exclude yourself from participating in gambling activities with us. For more information on self-exclusion or if you need assistance, please reach out to our support team.
6. Resources for Support
There are several organizations dedicated to helping individuals who may be struggling with gambling:
- Gambling Help Online: Free support and resources at gamblinghelponline.org.au
- GambleAware: gambleaware.nsw.gov.au – Phone: 1800 858 858
- BetStop: The National Self-Exclusion Register. For more information, visit betstop.gov.au
7. Underage Gambling Prevention
We strictly prohibit gambling by individuals under the age of 18. Our systems include verification measures to prevent underage gambling. If you are a parent or guardian, please take steps to protect minors from accessing gambling activities.